How to Challenge a Council Decision
A practical guide to challenging an unfair council decision: identify the decision, policy, evidence, review route, complaint and Ombudsman options.
Read the guide →EVIDENCE-LED PRACTICAL GUIDES
Understand the decision. Build the record. Choose the right route.
Plain-English guidance for people and businesses challenging decisions by councils, public bodies, regulators and commissioned services.
Taxi Licence Refused or Revoked: What to Do
What to check when a taxi or private-hire licence is refused, suspended or revoked, including policy, evidence, committee reasons and appeal deadlines.
Read the guide →How to Appeal a SEND School Transport Decision
A practical evidence guide for SEND school transport appeals covering eligibility, safety, mobility, parental availability and individual circumstances.
Read the guide →Housing Complaint Handling Code: Building a Strong Complaint
How to structure a social housing complaint about repairs, damp, mould, delay or service failure using the Complaint Handling Code and evidence.
Read the guide →NHS Continuing Healthcare Appeal Evidence Guide
How to review an NHS Continuing Healthcare decision, Decision Support Tool, care records and multidisciplinary evidence before an appeal.
Read the guide →FOI Internal Review and ICO Complaint Guide
How to challenge an FOI refusal, delay, inadequate search or exemption through an internal review and evidence-led ICO complaint.
Read the guide →Prison Complaint and Prisons Ombudsman Guide
How to structure a prison complaint, appeal and Prisons and Probation Ombudsman referral using a chronology, policy and documentary evidence.
Read the guide →How to Challenge a Social Care Assessment
A structured guide to challenging children’s or adult social care assessments, missing evidence, factual errors, care plans and complaint responses.
Read the guide →Mandatory Reconsideration Evidence Guide
How to prepare a benefits mandatory reconsideration by identifying the disputed finding, relevant test, evidence, calculation and deadline.
Read the guide →How to Challenge a Blue Badge Refusal
How to request a Blue Badge review using walking difficulty, journey risk, functional evidence, assessment records and local policy.
Read the guide →How to Review Tender Scoring and Feedback
A criterion-by-criterion method for reviewing tender evaluation, moderated scores, feedback, clarification and potential procurement process defects.
Read the guide →Reasonable Adjustments by Public Bodies: Complaint Guide
How to evidence and challenge a public body’s refusal or failure to make reasonable adjustments for disability and communication needs.
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