How we examine the decision
We map the evidence to each criterion and identify factual errors, irrelevant considerations or unexplained departures from policy. Penalty notices, statutory appeals and judicial review have separate routes and deadlines.
Our review method
- Define the decision and deadline. We identify what was decided, by whom, when it took effect and which review, complaint or appeal route applies.
- Reconstruct the chronology. Events, documents and changes of position are placed in date order so the reasoning can be tested against what was known at the time.
- Map policy to evidence. Each relevant criterion is matched to the material relied on, material overlooked and explanation given.
- Separate the available routes. Administrative complaint, statutory review, appeal, regulator and Ombudsman routes are not treated as interchangeable.
- State the remedy. The final work identifies a proportionate outcome and the evidence supporting it.
Frequently asked questions
Can I challenge a Blue Badge refusal?
Most authorities provide a review or complaints route. The strongest request answers the actual eligibility criteria with functional evidence.
Does distance decide school transport?
Distance may be relevant but is not the only possible issue, especially where SEND, safety or mobility evidence is engaged.
Can a council rely on a standard policy?
It may have a policy, but it must apply it lawfully and consider relevant discretion and equality duties.