How we examine the decision

We distinguish a disagreement with an operational judgment from a failure to record, investigate or reason properly. Criminal defence, civil claims and misconduct representation require appropriate authorised professionals.

Our review method

  1. Define the decision and deadline. We identify what was decided, by whom, when it took effect and which review, complaint or appeal route applies.
  2. Reconstruct the chronology. Events, documents and changes of position are placed in date order so the reasoning can be tested against what was known at the time.
  3. Map policy to evidence. Each relevant criterion is matched to the material relied on, material overlooked and explanation given.
  4. Separate the available routes. Administrative complaint, statutory review, appeal, regulator and Ombudsman routes are not treated as interchangeable.
  5. State the remedy. The final work identifies a proportionate outcome and the evidence supporting it.

Frequently asked questions

Can you make the IOPC investigate?

No. We can prepare a focused review request against the applicable test; the IOPC decides its response.

What if body-worn video is missing?

We identify when it was requested, what retention or search explanation was given and how the absence affects the complaint.

Do you advise on criminal charges?

No. Obtain a criminal defence solicitor immediately for charges, interviews or appeals.

Related practical guides