How we examine the decision
We narrow broad requests, separate personal from non-personal information and create a record-by-record schedule. A good challenge identifies the search problem or exemption issue precisely instead of simply asserting that more information must exist.
Our review method
- Define the decision and deadline. We identify what was decided, by whom, when it took effect and which review, complaint or appeal route applies.
- Reconstruct the chronology. Events, documents and changes of position are placed in date order so the reasoning can be tested against what was known at the time.
- Map policy to evidence. Each relevant criterion is matched to the material relied on, material overlooked and explanation given.
- Separate the available routes. Administrative complaint, statutory review, appeal, regulator and Ombudsman routes are not treated as interchangeable.
- State the remedy. The final work identifies a proportionate outcome and the evidence supporting it.
Frequently asked questions
Should I use FOI or a subject access request?
FOI concerns recorded information held by a public authority; subject access concerns your personal data. Some requests need to be separated.
Can an authority extend the deadline?
The rules vary by regime and circumstance. We check the stated basis rather than assuming every extension is valid.
Can you complain to the ICO for me?
We can prepare the evidence and complaint structure. The ICO decides whether and how to investigate.